small business Archives - pixiedustandprofits.com

Episode 67: That Time I Got COVID at Disney World

Sep 6, 2022

In this episode, we’re discussing that time Nicole ended up with a positive COVID test during her vacation… yikes! 

Listen now and discover how the situation was handled and why crafting a good client experience isn’t only about a single interaction or a single event. A great experience can even turn a disappointing situation into one that’s not-so-bad in the end.

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Episode 62: Meeting Clients Where They Are

Jun 21, 2022

Episode 007 (not to be confused with Bond, James Bond) aired almost two and a half years ago. In Covid years that must be something like a decade, right? This episode was so important to us, and to all of you, because we talked all about meeting your clients where they’re at and the steps to take to ensure equal presence and opportunity amongst your client base.

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Episode 60: Make Your Business “Stick(y)”!

Mar 15, 2022

Inspired by our last trip through the Orlando airport, we were blown away by the effort Disney made to ensure their 50th-anniversary “sticks” in the minds of visitors and, honestly, anyone who travels through the Orlando airport. 

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Episode 59: Small Shop Safety with Misty Henry

Mar 1, 2022

If you’re a small shop, you won’t want to miss Misty’s golden nuggets on compliance and consumer safety laws, especially if you sell goods used by children. As a member of our Profitable & Productive Party, she also shares how she’s seen incredible business growth and an increase in revenue!

Download Episode 59 transcript right here

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Episode 57: The Endless EPCOT Construction

Feb 1, 2022

We were shocked by how much construction was happening in full view of the park goers! It made us think about small business owners, and how they often are a “work in progress” in full view of their clients and customers. If you’re always working on something in your business, and it’s affecting the experience people have when they visit your site or buy from you, it’s time to get focused!

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Episode 56: Take Advantage of Your Existing Technology

Jan 18, 2022

If you are thinking about starting something brand-spankin’ new in your business, listen now to hear how you can use things you already have in your business instead. This way, you can stop chasing the “new and shiny,” and instead get results for your audience and your bottom line.

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Episode 55: Making Your Offers Fool-Proof

Jan 4, 2022

First-time visitors to Disney World are faced with unfamiliar lingo, important (and unknown) deadlines, and ever-changing rules. Listen now to hear why it’s so important to make your products easy to understand *and* use.

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Episode 52: Jungle Cruise & The Quest for Continuous Improvement

Nov 23, 2021

Continuous improvement is a hallmark of the DisneyParks brand. We’ll cover what changes have been made and why. Skip(per) on over to hear why it’s important to always be thinking about small tweaks and changes you can make in your own small business.

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Episode 50: Frustrating Your Fans: Disney’s Annual Passes

Oct 26, 2021

Price increases and less perks that we no longer get access to without having to pay even more money? Ew. In this episode we’re discussing the not-so-welcome changes to Disney’s Annual Pass program.

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Episode 49: Building Hype: Disney’s 50th Anniversary Celebration

Oct 12, 2021

New rides, limited-edition merchandise, and once-in-a-lifetime fireworks displays await inside! Listen now for tips on building excitement and anticipation with your customers.

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