Oct 27, 2020
Even Disney, the billion dollar corporation, can have hiccups in customer experience, but that doesn’t mean they abandon even their most loyal fans. Listen now to hear why you should follow their lead and continuously improve the processes to delight your customers.
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Oct 20, 2020
From scents and sounds, to personalization and gifts, Disney gives us some of the very best customer experiences to ‘wow’ our senses. In this episode we’re discussing how to immerse your customers in a great experience when engaging with your business.
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Oct 13, 2020
Disney spends a hefty budget on marketing to their customers, but it pays off…big time. Listen to this episode to hear some practical ways you can delight your own customers!
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