Season 04 Archives -

Episode 48: Disney+: Behind the Attraction

Jul 13, 2021

In this episode, we marvel at Disney’s ability to reimagine their characters, rides, and movies in new (and profitable) ways. The latest is Behind the Attraction, a new Disney+ series telling the stories behind the iconic rides at Disneyland and Disney World. We also discuss the upcoming Jungle Cruise movie, live-action remakes, and Disney’s ability to weave together universes through multiple mediums.

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Episode 47: Boo Bash & Busy Signals

Jun 29, 2021

It’s not always pixie dust and magic, but we can learn a thing or two during the wait (or really, really long hold). In this episode, we’re getting real about one of our biggest Disney frustrations —the phone lines. Listen now to hear about why you should be caring for your current and most loyal customers in your small business.

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Episode 46: Safety & Risk Tolerance in Your Business

Jun 15, 2021

Have you ever made a decision in your small business but thought to yourself afterwards, “was that really a good idea?” In this episode, we’re here to help you navigate safety and risks in your small business, and why you be conscious of both.

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Episode 35: Copyrights & Creativity with Christina Scalera

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Episode 45: Diversity & Inclusion at Disney

Jun 1, 2021

More than 200,000 people are employed by Disney, and it’s their mission to make each of them feel like they truly belong. Listen now to hear about how they’re paving the way in inclusion and how you can use these ideas in your own small business to represent, educate, and empower. 

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Episode 44: Musings on Star Wars: Galactic Starcruiser

May 18, 2021

In this episode, we’re geeking out over the brand new experience for Star Wars lovers, the Galactic Starcruiser. Even if you don’t consider yourself a Star Wars mega-fan, the innovation employed in the overall experience will be jaw-dropping. Listen now to learn more about the brand-new resort and how they’re using innovation and upsells to delight their customers. 

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Episode 43: Creating New Products With What You Already Have

May 4, 2021

In this episode, we’re sitting down with our guest, Diane Barrowsmith of SixCastleCompany, to discuss Disney’s innovative new offer—Disney Cruise Lines are famous for enhancing the high seas, but recently they have launched a brand new U.K. Staycations with Disney’s Magic at Sea. Listen now for inspiration on creating new revenue streams out of existing resources. 

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Episode 42: How Urgency and Scarcity Boost Sales

Apr 20, 2021

When Disney closed their parks, nobody knew when they’d get back to “normal”… but as vaccinations rise and capacity remains capped, we’re seeing less resort availability for the tail-end of 2021. Combined with a once-in-a-lifetime 50th-anniversary celebration, well, Disney has the perfect storm for demand.

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Episode 41: The 3 Types of People You Need On Your Team

Apr 6, 2021

 In this episode, we discuss how to build an effective team. If you want to make sure all of the dreaming, planning, and doing actually gets done, you’ll want to listen now and discover the 3 types of people you need behind the scenes of your business.

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Episode 10: Time, Money, Quality: First-time Hiring Tips

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Episode 40: Measuring the Mosquitoes in Your Business

Mar 23, 2021

Have you ever wondered why you don’t seem to be bit by mosquitoes at Disney World? Today, we’re sharing how Disney uses data to find pesky “hot spots” and adjust their actions accordingly… and we’ll teach you how to use metrics to make decisions in your business. 

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Episode 39: Making the “Right” Business Investments

Mar 9, 2021

It’s no secret there have recently been some major cut-back announcements to the magical experience we all know and love.  In this episode we discuss preparing for the future by looking at trends, cutting expenses, and planning ahead like our friends over at Disney do best. Listen today to hear about how Disney has used the pandemic as an opportunity to reduce or eliminate unprofitable activities.

Download Episode 39 transcript right here

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