Disney paves the way in customer experience, but even moreso, they know how to delight kids’ senses and help them stay engaged. Channel your inner “what would Walt do?”, and listen now for tips for balancing your time at home with little ones.

In this episode, we’re sitting down with our first ever guest interview (she also happens to voice our intro!) Christina Scalera is the attorney and founder of The Contract Shop®. Listen now to hear about copyrights protecting your business online. 

Download Episode 35 transcript right here

• The Contract Shop
• Lawless to Flawless – Special $14 Offer!
• Episode 02: The Magic of the Gram

In this episode we’re discussing the latest updates on how Disney is managing COVID-19, their financial losses and how they’re planning to recover as the parks continue to re-open.

Download Episode 34 transcript right here

• Join the Profitable & Productive Party!

Disney cast members are notorious for making a guest’s experience even more magical…because they are trusted and empowered to do so. Listen today to learn from why letting your team members take ownership over their roles will make them more dedicated and help your business soar.

In this episode we’re answering listener questions from small business owners and digital entrepreneurs. We’ll dive into questions like ways to gain exposure for your business, how to manage a waitlist as a booked-up service provider, and if Black Friday is the right time to launch that brand-new business.

Download Episode 32 transcript right here

• Montessori Mompreneur
• Join the Profitable & Productive Party!

In this episode, we’re taking questions from small business owners like you. We’ll be diving into questions like how to know when a project is truly finished, ways to pivot your business to make more revenue, and why small business finances are so important.

Download Episode 31 transcript right here

• Misty of The Maker’s Resource Shop
• Bethany of Grey Loft Studio
• Eva of The Funderista

Inspired by Disney’s career website, we’re sharing strategies for capturing the interest of your potential customers… even in places as unexciting as a job listings page.

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In this episode we’re discussing the recent Walt Disney Co. layoffs due to COVID-19, and how sometimes there are parts of being a business owner that aren’t easy or fun.

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Even Disney, the billion dollar corporation, can have hiccups in customer experience, but that doesn’t mean they abandon even their most loyal fans. Listen now to hear why you should follow their lead and continuously improve the processes to delight your customers.

Download Episode 28 transcript right here

• Show Me Your Drills Course  

From scents and sounds, to personalization and gifts, Disney gives us some of the very best customer experiences to ‘wow’ our senses. In this episode we’re discussing how to immerse your customers in a great experience when engaging with your business. 

Download Episode 27 transcript right here