In this episode, we discuss the changes to the Genie+ system at Disney, sharing our experiences – both successful ones and not-so-successful ones. Though the fluctuating prices of Genie+ can be frustrating, a dash of strategy here and a sprinkle of Pixie Dust there, and you’ll conquer these parks without breaking the Genie+ bank to make the most of your next Disney visit.

Download Episode 84 transcript right here

In this episode, we discuss a seemingly peculiar design choice of Disney Parks: the bathroom mirrors. More specifically, how they’re intentionally placed away from the hand-washing stations for a very conscious reason—and it’ll make so much sense once you hear it! (No one preens like Gaston, after all.)

Download Episode 83 transcript right here

In this episode, we discuss the concept of content multiplication using Disney’s “One Day at Disney” as an example. We can’t get enough of how Disney strategically planned and executed multiple forms of content from a single project, including a coffee table book, a documentary, and short episodes.

Download Episode 82 transcript right here

In this episode, we discuss the concept of the lifetime value of a customer. Case in point: Disney and Universal. Both are theme parks that illustrate different pricing models. Disney focuses on encouraging longer stays and offers discounts for multi-day tickets, while Universal caters to shorter visits and prices accordingly. Tune in to discover how these insights into different pricing strategies can be applied to pricing services in the business world.

Download Episode 81 transcript right here

In this episode, we’re discussing the ongoing battle between Florida’s governor, Ron DeSantis, and Disney. It all started when Disney spoke out against a bill in Florida that restricts school children from talking about the “don’t say gay” bill. Disney has been striving to be more inclusive and representative in their content and employment practices. In *alleged* retaliation, Governor DeSantis threatened to remove Disney’s special district status, which would shift the cost of managing Disney’s infrastructure onto taxpayers. Tune in to discover how Disney is mitigating this and what you can learn from this in your own small business. 

Download Episode 80 transcript right here

We’re kicking off summer with a brand-new series! Join us as we discuss the highly anticipated return of the Disney Dining Plan. While it may seem more expensive than paying out of pocket, we explore why people still love it. The convenience of upfront payment and the elimination of worrying about expenses make it a popular choice. We discuss ways you can incorporate convenience into your business offerings, such as offering automated payments and additional services. Tune in to discover how you can make your customers’ lives easier and boost your business in the process.

Download Episode 79 transcript right here

In this week’s episode, we’re looking at everything you can expect from us at Pixie Dust Live! We’ll cover the itinerary, mastermind sessions, and what kind of fun-filled Disney activities are in store for you during the retreat! If you’ve ever wanted to know if this was the right move for your biz, then you’ll get all the details in this episode.

P.S. — Pixie Dust Live is by application only. We are accepting 5 spots this year and they are filling up fast. If you know this is where you need to be in October, send in your application here!

Download Episode 78 transcript right here

In part 2 of our series on leadership lessons from Bob Iger, we dig into what curiosity, fairness, integrity, and thoughtfulness look like as a business owner. 

If you missed part one, you can catch it here! There, we talk about some of Iger’s greatest achievements and how his unwavering optimism played a role in forging some of the most successful years in all of Disney history. 

Download Episode 77 transcript right here

Text us! 207-203-6769 

If you know us, you know we’re big Bob Iger fans. There’s a lot to learn from this Disney mastermind! 

In this two-part series, we’re diving into the eight leadership lessons mentioned in Iger’s book, The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company. By looking at each of these lessons, we’ll break down the genius of Iger’s leadership — and show you how to apply these principles to your own business. 

Download Episode 76 transcript right here

Every day, over 75,000 Cast Members create magic at Disney Parks. But they’re not being micromanaged and every interaction isn’t scripted. 

See how Disney pulls this off and how you can build a team that embodies your company culture without micromanaging them in this week’s episode.

Download Episode 75 transcript right here

Text us! 207-203-6769